65+ speakers from a myriad of industries evaluate pertinent challenges in process and operational excellence in 2016. Discover how:
eBay align customer service alongside financial gain for an insight into how operational excellence develops in young companies.
DHL’s continuous improvement program “First Choice” engages everybody at the organisation to shape a “can-do” culture for increased customer satisfaction.
Lego change thinking and the way of working for long-term continuous improvement in a period of regular success.
Google address process improvement to SME customers by designing and maintain efficient business processes.
AstraZeneca developed a process maturity model to improve control of key business processes and drive a more process-orientated culture and way of working across the function.
Allianz transform human resources operations by defining change, reducing complexity and obtaining quick wins
Download the Agenda
The PEX and Performance Management Europe renowned speakers are interactive, intelligent, dynamic and personable, and will help you go from passenger to driver in your operational excellence efforts.
View All Speakers
View all 2016 Speakers
Download the Full Agenda
New Interactive Formats