Align strategy with operational excellence at Europe’s leading PEX forum

Across a myriad of industries senior executives are outlining major transformations that need to be applied in line with evolving customer demands forcing changes in operational capabilities and cultural mindsets and behaviour. Additionally with young companies developing innovative, agile business models and changing the way we talk to customers, it is imperative that PEX professionals maintain pace with these trend-setters, creating enterprise-wide models.

From change management to embedding customer feedback into your processes PEX Network have selected over 70 leading speakers to divulge proven, tangible methodologies that can be applied by your own company to increase performance levels
and financial results.

Key themes discussed at PEX Europe 2016 by the leading companies included:

eBay align customer service alongside financial gain for an insight into how operational excellence develops in young companies.

Unearth Uber’s cutting-edge Process Resource Optimisation strategy that drives global innovation and performance through its internal units and standardisation strategy

Lego change thinking and the way of working for long-term continuous improvement in a period of regular success.

Google address process improvement to SME customers by designing and maintain efficient business processes.

AstraZeneca developed a process maturity model to improve control of key business processes and drive a more process-orientated culture and way of working across the function.

Allianz transform human resources operations by defining change, reducing complexity and obtaining quick wins

2016 Speakers Included

The PEX & Performance Management Europe renowned speakers are interactive, intelligent, dynamic and personable, and will help you go from passenger to driver in your operational excellence efforts.

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Industry Speakers



Practitioner Attendance



New Interactive Formats



Countries Represented

Speaker interview with Suzy Jearum, Coca-Cola European Partners

Highlights from OpEx Week London

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