22 - 24 October, 2018 | Postillion Convention Centre WTC Rotterdam, Rotterdam, Netherlands

Pre-Conference Focus Day

8:30 am - 9:00 am Registration & Networking

Group 2

Track A:People

9:00 am - 10:30 am WORKSHOP A1 Driving visible value and engagement through your lean and process excellence programmes
·    Drive measurable return by focusing resources on the highest value projects
·    Increase productivity through better visibility into the project portfolio
·    Increase efficiency and streamline execution through customisable improvement management tools
·    Align strategy thanks to real-time dashboarding with key performance indicators
 
Minitab

Track B: Robotic Process Automation

9:00 am - 10:30 am WORKSHOP B1 RPA: What, where, why, when and how
·    Assess your business’ capability for implementing robotic process automation: End-to-end enablement or partial automation?
·    Comprehend which processes are most suitable for automation and maximise those offerings
·    Obtain stakeholder buy-in to turn concept into practice
·    Leverage project success to show the business value of process automation
 
Automation Anywhere

9:00 am - 10:30 am WORKSHOP C1 Use agile delivery to alter the way your organisation looks at change

Paul Howley - Director of Transformation YBS Group
·    Why the pace of the market dictates how you look at project management and delivery
·    Why you need to change from doing large projects in a traditional waterfall way
·    Turning the way you look at change from big projects into faster, more sustainable ways
·    How agile has allowed us to look at robotic process automation
·    Create a culture of continuous improvement: How to train 600 of 3,000 staff for yellow and green belts in 4 years
 
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Paul Howley

Director of Transformation
YBS Group

Track D: Agile Transformation

9:00 am - 10:30 am WORKSHOP D1 Deliver a management system to enhance performance for your commercial organisation in Europe
Xavier Fenard - Head of Process Management ArcelorMittal
·    Manage the group initiatives of driving the business through process management and change
·    Deliver as much transparency as possible to improve operations and performance
·    Drive a system for all processes that are customer-oriented in the core of the system
·    Drive the business and working habits thanks to the process approach and ensure pilots are driving no matter the silos
·    Obtain more involvement from management and push people to be more open to change and process minded
 
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Xavier Fenard

Head of Process Management
ArcelorMittal

Track E: Process Management

9:00 am - 10:30 am WORKSHOP E1 Establish a process framework and drive global process ownership to reduce operational complexities
Philip White - Director, Finance Change Deutsche Bank
·   Why your focus on process ownership needs to be dependent on key leaders within the organisation
·   Reduce complexities in change because by having a process framework in place
·   Process models to enable organisational alignment
·   Accumulate benefits with consistency due to your process framework foundations
Is it possible to drive standardisation and a harmonisation process; are they mutually exclusive

Philip White

Director, Finance Change
Deutsche Bank

10:30 am - 11:00 am Networking Break

Group 4

Track A:People

11:00 am - 12:30 pm WORKSHOP A2: Looking at operational methodologies through a behavioural lense
George Garbero - HR Solutions Director Levi’s
Bart Vanderhaegen - Founder Pactify
·    How to balance process methodologies and autonomy
·    Control the balance between transparency, execution flow and autonomy
·    Deliver process improvement through design thinking
·    Drive standardisation through the alignment of process and technology
·    Embed a continuous improvement culture with KPIs around that
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George Garbero

HR Solutions Director
Levi’s

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Bart Vanderhaegen

Founder
Pactify

Track B: Robotic Process Automation

11:00 am - 12:30 pm WORKSHOP C2 Blend Agile and Lean rather than running than them separately
Lean Six Sigma NL

Track C: Agile Transformation

11:00 am - 12:30 pm WORKSHOP B2 Perfect the relationship between Operational Excellence and RPA
Oli Barnett - Director of Operational Excellence Baringa Partners
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Oli Barnett

Director of Operational Excellence
Baringa Partners

Track D: Agile Transformation

11:00 am - 12:30 pm WORKSHOP D2 Link Design thinking with business transformation and OpEx objectives
Morphis Tsalikidis - Executive Consultant, Business Transformation ex-AXA
•    Where and why to apply design thinking
•    Link Design Thinking to your business transformation or OpEx projects
•    Apply Design Thinking in practice

Morphis Tsalikidis

Executive Consultant, Business Transformation
ex-AXA

Track E: Process Management

11:00 am - 12:30 pm WORKSHOP E2: Deliver a process digital transformation journey
Stefano Pedrazzi - VP Sales and Marketing Cognitive Technology
·    Automated process discovery: Monitoring and continuous improvement
·    Identify the automation level and compliance
·    Analyse process performance and costs by identifying areas for improvement

Stefano Pedrazzi

VP Sales and Marketing
Cognitive Technology

12:30 pm - 1:30 pm Networking Lunch

Group 6

Track A:People

1:30 pm - 3:00 pm WORKSHOP A3 End-to-end business transformation for the process and customer journey
·    Create a roadmap for the organisation that the board are comfortable with
·    Master a bottom up approach for those dealing with customers on the front line
Who are you going to drive the transformation with: Business model capabilities, change management and process execution

Track B: Robotic Process Automation

1:30 pm - 3:00 pm WORKSHOP B3 How to prevent robots from crashing: RPA system maintenance at scale
Per Arne Nilsen - Head of Robotics, Business Transformation Telia
·    Use a monitoring system to detect upgrades throughout the business
·    Processes and governance models that make the business responsible
·    Build relationships throughout the business to encourage effective communication on system changes
·    Ensure your approach is sustainable through staff turnover and new deployments
·    Build a contingency plan to protect the business from a system failure

Per Arne Nilsen

Head of Robotics, Business Transformation
Telia

Track C: Agile Transformation

1:30 pm - 3:00 pm WORKSHOP C3 Overcome challenges of introducing or developing the agile approach
·    Make sense of agile as a different approach to working
·    Technical agility: The need for and how to change from an organisational perspective
The use of Agile in organisational change

Track D: Agile Transformation

1:30 pm - 3:00 pm WORKSHOP D3 Lean now and Lean in the future
·   Reimagining your lean strategy to manage growth and stay competitive
·   How to measure lean maturity in your organisation
Lean as a standard for continuous improvement

Track E: Process Management

1:30 pm - 3:00 pm Create an enterprise architecture that combines processes, systems and data
Rosalie Van Ruler Thaker - Global Head of Business Excellence and Transformation DKSH
·   Design the elements of an enterprise architecture simultaneously
·   End-to-end excellence versus functional excellence
·   The role of a Business Process Management tool in your architecture
·   Creating buy-in for a focus on process excellence
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Rosalie Van Ruler Thaker

Global Head of Business Excellence and Transformation
DKSH

3:00 pm - 6:00 pm Site Visits

TBC Rotterdam

6:00 pm - 6:30 pm End of Pre-Conference Focus Day

6:30 pm - 7:00 pm Speakers Welcome Reception