22 - 24 October, 2018 | Postillion Convention Centre WTC Rotterdam, Rotterdam, Netherlands

Pre-Conference Focus Day

8:30 am - 9:00 am Registration & Networking

Track A:People

9:00 am - 10:30 am WORKSHOP A1 Digital Industrial Transformation: An Organisation's Journey
Gillian Groom - Technical Specialist Minitab
79% of executives do not have a mature plan in place for the Digital Industrial Transformation.  In this interactive discussion, Minitab will share key findings and discuss the roles that predictive analytics, machine learning and OpEx professionals play in the manufacturing journey towards Industry 4.0. 


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Gillian Groom

Technical Specialist
Minitab

Track B: Robotic Process Automation

9:00 am - 10:30 am WORKSHOP B1 RPA: What, where, why, when and how
·    Assess your business’ capability for implementing robotic process automation: End-to-end enablement or partial automation?
·    Comprehend which processes are most suitable for automation and maximise those offerings
·    Obtain stakeholder buy-in to turn concept into practice
·    Leverage project success to show the business value of process automation
 
Automation Anywhere

9:00 am - 10:30 am WORKSHOP C1 Use agile delivery to alter the way your organisation looks at change

Paul Howley - Director of Transformation YBS Group
·    Why the pace of the market dictates how you look at project management and delivery
·    Why you need to change from doing large projects in a traditional waterfall way
·    Turning the way you look at change from big projects into faster, more sustainable ways
·    How agile has allowed us to look at robotic process automation
·    Create a culture of continuous improvement: How to train 600 of 3,000 staff for yellow and green belts in 4 years
 
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Paul Howley

Director of Transformation
YBS Group

Track D: Agile Transformation

9:00 am - 10:30 am WORKSHOP D1 Link design thinking with business transformation and OpEx objectives
Morphis Tsalikidis - Executive Consultant, Business Transformation ex-AXA
• Where and why to apply design thinking
• Link Design Thinking to your business transformation or OpEx projects
• Apply Design Thinking in practice
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Morphis Tsalikidis

Executive Consultant, Business Transformation
ex-AXA

10:30 am - 11:00 am Networking Break

Track A:People

11:00 am - 12:30 pm WORKSHOP A2: Looking at operational methodologies through a behavioural lense
George Garbero - HR Solutions Director Levi’s
Bart Vanderhaegen - Founder Pactify
·    How to balance process methodologies and autonomy
·    Control the balance between transparency, execution flow and autonomy
·    Deliver process improvement through design thinking
·    Drive standardisation through the alignment of process and technology
·    Embed a continuous improvement culture with KPIs around that
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George Garbero

HR Solutions Director
Levi’s

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Bart Vanderhaegen

Founder
Pactify

Track B: Robotic Process Automation

11:00 am - 12:30 pm WORKSHOP B2 Perfect the relationship between Operational Excellence and RPA
James Lascelles - Partner, OE and Intelligent Automation Baringa Partners
Oli Barnett - Director of OE and Intelligent Automation Baringa Partners
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James Lascelles

Partner, OE and Intelligent Automation
Baringa Partners

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Oli Barnett

Director of OE and Intelligent Automation
Baringa Partners

Track C: Agile Transformation

11:00 am - 12:30 pm WORKSHOP C2 Blend Agile and Lean rather than running than them separately
Huub van de Wiel - Squad Leader, Agile Transformation UPD
Lean Six Sigma NL
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Huub van de Wiel

Squad Leader, Agile Transformation
UPD

Track D: Agile Transformation

11:00 am - 12:30 pm WORKSHOP D2 Link Design thinking with business transformation and OpEx objectives
Layla Kashani - Owner Inahsak Inc.
•    Where and why to apply design thinking
•    Link Design Thinking to your business transformation or OpEx projects
•    Apply Design Thinking in practice
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Layla Kashani

Owner
Inahsak Inc.

12:30 pm - 1:30 pm Networking Lunch

Track A:People

1:30 pm - 3:00 pm WORKSHOP A3 End-to-end business transformation for the process and customer journey
Sandy Scales - Head of Agile Adoption Royal London
·    Create a roadmap for the organisation that the board are comfortable with
·    Master a bottom up approach for those dealing with customers on the front line
Who are you going to drive the transformation with: Business model capabilities, change management and process execution
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Sandy Scales

Head of Agile Adoption
Royal London

Track B: Robotic Process Automation

1:30 pm - 3:00 pm WORKSHOP B3 How to prevent robots from crashing: RPA system maintenance at scale
Sean Gourley - Product Trainer Automation Anywhere
·    Use a monitoring system to detect upgrades throughout the business
·    Processes and governance models that make the business responsible
·    Build relationships throughout the business to encourage effective communication on system changes
·    Ensure your approach is sustainable through staff turnover and new deployments
·    Build a contingency plan to protect the business from a system failure


Sean Gourley

Product Trainer
Automation Anywhere

Track C: Agile Transformation

1:30 pm - 3:00 pm WORKSHOP C3 Create an enterprise architecture that combines processes, systems and data
Rosalie Van Ruler Thaker - Global Head of Business Excellence and Transformation DKSH
·   Design the elements of an enterprise architecture simultaneously
·   End-to-end excellence versus functional excellence
·   The role of a Business Process Management tool in your architecture
·   Creating buy-in for a focus on process excellence
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Rosalie Van Ruler Thaker

Global Head of Business Excellence and Transformation
DKSH

Track D: Agile Transformation

1:30 pm - 3:00 pm WORKSHOP D3 Human after all: Drive performance through engagement
Xavier Fenard - Head of Process Management ArcelorMittal
·    Manage the group initiatives of driving the business through process management and change
·    Deliver as much transparency as possible to improve operations and performance
·    Drive a system for all processes that are customer-oriented in the core of the system
·    Drive the business and working habits thanks to the process approach and ensure pilots are driving no matter the silos
·    Obtain more involvement from management and push people to be more open to change and process minded
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Xavier Fenard

Head of Process Management
ArcelorMittal

3:00 pm - 3:30 pm Networking Break

3:30 pm - 5:00 pm WORKSHOP A4 Drive principle-based behavioural change to drive transformation

Keeran Vetriko - Business Excellence & Change Management Leader Ex-TE Connectivity
• What guiding principles drive behaviour and decision-making at your organisation?
• Understand your culture in order to drive business change
• Turn people’s mind-sets into what needs to be done and address the ‘why’
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Keeran Vetriko

Business Excellence & Change Management Leader
Ex-TE Connectivity

3:30 pm - 5:00 pm WORKSHOP B4 Deliver a process digital transformation Journey

Stefano Pedrazzi - VP Sales and Marketing Cognitive Technology
  • Automated process discovery: Monitoring and continuous improvement
  • Identify the automation level and compliance
  • Analyse process performance and costs by identifying areas for improvement
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Stefano Pedrazzi

VP Sales and Marketing
Cognitive Technology

3:30 pm - 5:00 pm WORKSHOP C4 Build a capability model for process management to drive efficiency and client experience

Virginia Andrade - Associate Director of Organisation Management and Development EDP Distribution
• Define and design your capabilities considering key challenges in processes, controls and KPIs
• Moving from level 1 to 6 in process design in 6 months
• How your capability model can allow you to embed RPA and other process tools
• Who should run the operation and when?
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Virginia Andrade

Associate Director of Organisation Management and Development
EDP Distribution

3:30 pm - 5:00 pm WORKSHOP D4 How do you successfully implement Hoshin Planning... what I wish I’d known before I started!

Christian Loyer - Strategic Innovation Lead i-Nexus
  • What is Hoshin planning and why does it work?
  • What are typically the different stages of maturity (Crawl, Walk, Run...) and how do you know what to aim for?
  • What are the typical pitfalls and how do you avoid them?
  • How you scale and sustain Hoshin planning?
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Christian Loyer

Strategic Innovation Lead
i-Nexus

5:00 pm - 5:15 pm End of Pre-Conference Focus Day