07 - 10 October, 2019 | Amsterdam, Netherlands

Resource Library

Process Excellence Europe 2018 Agenda

Process Excellence Europe FULL Event Guide now available! 

Exclusive Podcasts with Industry Leaders

The LEGO Philosophy - A Podcast with Peter Evans, LEGO Continuous Improvement Director

Peter Evans, LEGO Continuous Improvement Director joins us and lays out the Lego Philosophy: "I think we have a mission, which is to create the builders of tomorrow. We mean that absolutely. So it's something that's ingrained in us, which is that; A toy is one of the most important...

Identify best practice, align best practice and build on best practices - A Podcast with Uber

Global Head of Process Excellence at Uber, Martin Rowlson joins us from PEX Europe where he shares that the region comprises 20% of the volume for the organization but 70% of the complexity. Based on the pace of change within the industry and the rate of growth at his organization,...

Ensuring Process Excellence During Traditional Cycles - A Podcast with Nigel Leppitt, Allianz

Nigel Leppitt, Global Head of Organisation and Business Transformation at Allianz joins us and shares that it's tough to ensure process excellence during traditional cycles. But Nigel has been tasked with doing so in a completely new business model and returning the business to profit. With cost considerations being hyper-sensitive,...

The People, The Culture and The Structure - A Podcast with COO at Transavia

Recorded at PEX Europe, Transavia COO, Petra De Ruiter talks about how the company has been in business for 50 years due to their focus on Customer Experience and Operational Excellence. While Petra and her team have utilized traditional Process Excellence methodologies, they were interested in structural improvements which would...

How a Business Actually Works - A Podcast with COO at Naked Wines

Laura (Evans) Rosenberger, COO at Naked Wines UK on the organization's take on process excellence. In less than 3 years Laura has gone from Head of Continuous Improvement to COO and in this podcast Laura discusses her roles. From financial planning and analysis, being involved in budgeting, forecasting, measuring the...

Modernizing your Customer Service Operations - A Podcast with Transport for London

Simon Williams, Senior Software Developer at Transport for London on modernizing TfL's Customer Service Operations in Stations, and how Technology applies to their Train Service, Maintenance and Employment Practices. Simon is also looking at centralizing some of TfL's facilities.

Best Reports for European OPEX Leaders

Process Excellence Europe Show Report

We've put together an exclusive Show Report which summarises key takeaways, audience profiles and Early Bird discount applications for 2019!

Transformation: The Knowledge

Business transformation projects fail all the time. So, the team at PEX Network surveyed over 200 professionals from the process improvement and operational excellence community, to discover the common reasons new business processes succeed. In order to help you increase the odds of successful change, PEX Network has created the...

The Business Transformation Failure Playbook

There are plenty of examples of ‘what not to do’. Shouldn’t this playbook be focusing on success? However the study of failure can truly enable us to understand how to avoid it.Read the full playbook “The Business Transformation Failure Playbook” to find out what can jeopardise your business transformation and...

2018 World-Class Content

Understand the Culture of the Business you're in with Uber & LEGO

What is the better way of structuring your organisation? Do you ensure that all processes, policies and communications come from one place in a centralised model – and risk missing a trick in a local market? Or do you let each region operate autonomously – and risk huge differences in...

Lead the Change

What does it truly take to drive process excellence in a commercial organization? With commentary from Xavier Fenard, Head of Process Management at world leading steel manufacturer ArcelorMittal Europe Flat Products, we summarise a decade’s worth of first-hand knowledge on the successful enhancement of organisational performance.Uncover this exclusive guide to...

10 Success Factors That Drive Process Excellence

Process Excellence doesn’t happen by accident. The output of any system will tend to be informed by the quality of the foundations laid and the instructions followed. There is no recipe for success, but there is a formula for giving you the best chance.

Automation and Digitisation: Laying the successful foundation for process excellence

Discover how to:Embrace process excellence by setting yourself up with automation and digitalisationConceptualising and delivering the digital transformation and robotic automation agenda for Barclaycard back office operations – portfolio of c. £13m of strategic investment secured in 2017Successfully deliver an in-year cost benefit of £5.1million against a target of £4.5...

Speak the Language of Next Generation Leaders

How can leaders establish a culture of continuous improvement to drive change, innovation and sustainability in their organisations?>> Discover the key to being a world-class leader

Who is attended Process Excellence Europe 2018?

Have a look at who is attending the 2018 edition of Europe’s leading PEX forum focusing on the alignment of strategy with operational excellence