22 - 24 October, 2018 | Postillion Convention Centre WTC Rotterdam, Rotterdam, Netherlands
Speaker Information:

Chris Daniels

Head of Transformation

10:55 AM Design and deploy a new operating model for how we digitally communicate to customers

·    People, process and governance within your operating model
·    Clearly define roles and responsibilities across the business and centralise the capability
·    What processes are in place when you communicate with a customer and what is your contact strategy?
·    Use long-term data and insight to drive towards your common goal

Check out the incredible speaker line-up to see who will be joining Chris.

Download The Latest Agenda