Guy KirkwoodChief Evangelist
Guy Kirkwood is Chief Evangelist at UiPath, the leading RPA vendor. He has 20 years' experience in outsourcing and a particular interest in the future of shared services and BPO. He is a writer and presenter on RPA, cognitive and AI. firstname.lastname@example.org @guykirkwood
10:05 AM A customer-centric culture of continuous improvement is great but don't forget about your employees
· Are you using performance excellence to drive change, innovation and sustainability for the modern customer in the right way?
· The impact of performance excellence on your employee engagement
· How RPA and AI is improving the lives of employees and therefore your customers