Global Head of Process Excellence
9:35 AM (Live Debate) Centralised or Decentralised: Create a more centralised process excellence function or decentralise your operating model
· · Is change inevitable, even cyclical: A shift in management or an initial failure?
· Globalisation vs. Localisation: When do you centralise and why?
· The benefits of a centralised or decentralisation process excellence function
· Roll out global process excellence, yellow, green belt training, Gemba and Kaizen training based on the needs of your internal customers
· Drive your continuous improvement strategy throughout the business in flexible way so each part of business gets what they need
· How we use our 12 global centres of excellence to solve customer support issues with a maturity model that provides feedback on how to improve
· Create the ability to drive product improvement through process excellence