22 - 24 October, 2018 | Postillion Convention Centre WTC Rotterdam, Rotterdam, Netherlands

Peter Evans

Director LCI for Business Service Operations

9:35 AM (Live Debate) Centralised or Decentralised: Create a more centralised process excellence function or decentralise your operating model

·   ·     Is change inevitable, even cyclical: A shift in management or an initial failure?
·     Globalisation vs. Localisation: When do you centralise and why?
·     The benefits of a centralised or decentralisation process excellence function

9:30 AM Make the link between strategy and deployment in a service world

·     How LEGO deploys its strategy and determines the key metrics for success
• Translate your strategic deployment for your Business Services Organisation
• Turn strategy into reality for your staff

Check out the incredible speaker line-up to see who will be joining Peter.

Download The Latest Agenda