Director LCI for Business Service Operations
9:35 AM (Live Debate) Centralised or Decentralised: Create a more centralised process excellence function or decentralise your operating model
· · Is change inevitable, even cyclical: A shift in management or an initial failure?
· Globalisation vs. Localisation: When do you centralise and why?
· The benefits of a centralised or decentralisation process excellence function
· How LEGO deploys its strategy and determines the key metrics for success
• Translate your strategic deployment for your Business Services Organisation
• Turn strategy into reality for your staff