Chief Expert, Change Management
· Remove silos and save costs by creating your own standard change management framework for the entire bank
· How we created a bottom-up shared playbook and built a community across Nordea which is now being endorsed by top management
· Ensure IT and Agile understand what you mean by change management
· NPS, employee engagement surveys and FTE savings to execute and measure your efforts
· • The role of the C-suite in accelerating business transformation
• What are the top things the C-suite look for from their business leaders?
• What makes an acceptable return on investment and how can you win buy-in?