Chief Expert, Change Management
8:30 AM (The View from the Top) What the C-Suite expect from your business transformation and why they are demanding change
· The role of the C-suite in accelerating business transformation
· Collaboration in the C-suite: COO, CTO, CIO and CEOs
· What are the top things the C-suite look for from their business leaders?
· What makes an acceptable return on investment and can you win their buy-in?
· Remove silos and save costs by creating your own standard change management framework for the entire bank
· How we created a bottom-up shared playbook and built a community across Nordea which is now being endorsed by top management
· Ensure IT and Agile understand what you mean by change management
· NPS, employee engagement surveys and FTE savings to execute and measure your efforts